Last modified: Thursday January 12th, 2023
“Company”, “We”, “Our”, or “Us” means Holistico Inc. and its website, holistico.ca
“Content” means any and all written, visual, video, or audio information contained on the Site, including, but not limited to, any and all emails received from any personnel acting on behalf of Holistico Inc., and/or holistico.ca and any and all written or downloadable material purchased, viewed, or otherwise offered by Holistico Inc. and/or on holistico.ca including, but not limited to, blog posts, graphics, newsletters, designs, documents, information, videos, templates and materials.
“Personal Information” means information that can be used on its own or in conjunction with other information to identify, contact, or locate a person, or to identify an individual in context. For example, personal information includes, among other things, your name, address, email address, telephone number, birthday, etc.
“Site, Programs, Services, and/or Products” means holistico.ca, Content (as defined herein), email list/newsletters, social media posts, blog posts, programs, coaching services, guides, eBooks, forms, worksheets, workbooks, webinars, website materials, logos, videos and/or templates available on the Site.
“Website” or “Site” means holistico.ca and any and all of its associated pages, tabs, landing pages, forms, or sub-pages.
“You” or “Your” means the user, customer, or viewer of the Site.
2. Company Statement:
The Site and its Content are owned by Holistico Inc.
3. What kind of Personal Information do we collect?
Personal Information You Provide:
When using the Site, and in filling out forms, purchasing products, providing comments, or contacting us, you may be asked to enter your name, email address, website address, mailing address, birthday, payment or credit card information. We use this information to deliver the product purchased, or information requested, to improve the performance and applicability of the Site, and to provide you with educational content, newsletters, promotions, and special offers.
Personal Information Automatically Collected:
This website is hosted by Wix. Wix collects personal data when you visit this website, including:
information about your browser, network and device
web pages you visited prior to coming to this website
Your IP Address
Wix needs the data to run this website, and to protect and improve its platform and services. Wix analyzes the data in a de-personalized form.
Through use of the Site, the Company may use data collection technology, such as Google Analytics (hereinafter referred to as the “Data Collection Companies”) to collect information related to your use of the Site. Generally speaking, this includes information about your geographic location and Site behavior. The Data Collection Companies also provide us with information about what type of device or software you use, your IP address (with location information), and whether you view the Site on mobile, tablet, or desktop.
We collect this information for statistical purposes only and to improve the viewer experience.
4. What if the Personal Information we have about you is incorrect or you want to update it?
If the Personal Information we have collected about you is incorrect or incomplete in any way, or you would like to update what we have, please contact Katie at email@example.com. We will make the appropriate corrections when notified, as long as the corrections requested to be made are not incorrect or fraudulent in any way.
5. When and how do we collect Personal Information?
We collect Personal Information from you when you purchase, order, or sign up on and for the Site, Programs, Services, and Products, download our freebies or resources, subscribe to our newsletter, sign up to our shop, fill out a form, browse the Site, view Content, make purchases, enter any of your Personal Information on the Site. If you're just viewing the Site, you won't be required to provide personal information to browse.
If you sign-up to receive any freebies, downloads, webinars, recordings, programs, or services from the Company, or purchase any products or services from us, you will automatically be added to our email list to receive free email messages from us. You can unsubscribe at any time by clicking "UNSUBSCRIBE" at the bottom of each email. If you have any questions, or difficulty unsubscribing from those emails, email Katie at firstname.lastname@example.org to be unsubscribed from future messages.
6. How do we use your Personal Information?
When using the Site, Programs, Services, and/or Products, we may use the Personal Information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication (typically by email), browse the Site, or use certain other Site features in the following ways:
To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To improve our Site in order to better serve you.
To allow us to better serve you in response to your customer service requests.
To administer a contest, promotion, survey, or other Site feature.
To quickly process your transactions on and for the Site, Programs, Services, and/or Products.
To send periodic emails regarding the Site, Programs, Services, and/or Products.
In any other way we may describe when you provide the information.
For any other purpose with your consent.
7. Do we share your Personal Information with anyone?
In general, we do not sell, trade, or otherwise transfer to outside (third) parties your Personal Information without notifying you in advance unless users are purchasing any labs in which we need to share your personal info with the DHA Labs to complete the order.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. If you make your personal information available to third parties through our Site, Programs, Services, and/or Products, Holistico Inc. is not responsible for any unauthorized use by that third party.
It's also important to note that we do not allow third-party behavioral tracking.
8. Transferring Personal Information
We may transfer personal information that we collect or that you provide as described in this Policy to contractors, service providers, and other third parties we use to support our business (such as analytics and search engine providers that assist us with Website improvement and optimization) and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this Policy.
We may process, store, and transfer your personal information in and to a foreign country, with different privacy laws that may or may not be as comprehensive as Canadian law. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your personal information through the laws of the foreign country. Whenever we engage a service provider, we require that its privacy and security standards adhere to this Policy and applicable Canadian privacy legislation.
By submitting your personal information or engaging with the Website, you consent to this transfer, storage, or processing.
9. How do we protect your Personal Information?
We aim to make your visit to our Site as safe as possible. The Site uses commercially acceptable methods of security protection to protect your information. Our website host, Wix, regularly scans for security breaches and malware. We also use a SSL certificate and never transmit your credit card information by email.
Your Personal Information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the Personal Information confidential. By viewing, using, or purchasing on or from the Site, Programs, Services, and/or Products, you acknowledge that Holistico and its staff and independent contractors may access your Personal Information.
We implement a variety of security measures when a user places an order to maintain the safety of your Personal Information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
10. Data Retention
Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.
11. Do we use 'cookies' or social media pixels?
Help remember and process the items in the shopping cart.
Compile aggregate data about site traffic and site interactions in order to offer better Site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
12. Third-Party Links:
If at any time you would like to unsubscribe from receiving future emails, you can email Katie at email@example.com or follow the instructions at the bottom of any email you receive from us and we will promptly remove you from future correspondence(s). However, unsubscribing from one list or set of emails may not unsubscribe you from receiving ALL future emails from us. If you experience any problems unsubscribing, please email Katie at firstname.lastname@example.org and we will promptly handle your removal.
13. Your General Data Protection Regulation ("GDPR") Rights
If you are located within the European Union ("EU"), you are entitled to certain rights under the GDPR. You have the right to:
Know how long we'll keep your information. We'll keep your personal information until the earlier of: (1) you either ask us to delete your information or (2) the Company decides it no longer needs the data and the cost of retaining it outweighs the value to keeping it.
Access, rectify or erase your personal information.
Withdraw your consent to the Company's processing of your data, which shall have no effect on the lawfulness of the processing of your personal information prior to your withdrawal.
Lodge a complaint with a supervisory authority that has jurisdiction over GDPR issues.
Provide only your personal information which is reasonably required to enter into a contract with us. The Company will not ask for your consent to provide unnecessary personal information on the condition of entering into a contractual relationship with the Company.
14. Withdrawing Consent
Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us at email@example.com. Please note that if you withdraw your consent we may not be able to provide you with a particular product or service. We will explain the impact to you at the time to help you with your decision.